State Farm® Insurance Agent Rocco English

"I had to call to State Farm today because of a new truck purchase. Not only was my call handled professionally, in a timely manner, with a friendly attitude, but also made me feel important and valued for that short amount of time I needed help. Thank you Bella English for making the auto insurance part of today’s transaction a zero stress event."

"I would like to add to my previous state farm review that recently I've been receiving and espectacular and great customer service by Daniela Parrish; assisting me in getting a great home owners insurance price as well as for flood insurance. Once again thank you Rocco English for your great team, and rates. I totally recommend Daniela Parrish to get any type of insurance services, you won’t regret it. I am extremely satisfied with Rocco English services, team, and rates. I want to give a special thanks to Milena Bedoya and Kelly Bedoya for their excellent customer service. They always understand my issues, are very patience, they listen to my needs and always give me a rapid and right solution to my matter. I’m very happy to be their client. I definitively recommend these two sisters for any services that State Farm offers; you won’t regret it."

"Brianna of State Farm is a godsend to me. I spoke to her the other day to review my car insurance and an Umbrella policy. We discussed our situation and put together a great plan for my 2 cars and purchased an Umbrella policy. There was a minimal increase to our monthly premiums yet I have a lot more liability coverage in this litigated society. She provided all the discounts available and I am a very happy customer. We have been with State Farm for over 40 years and it really pays to have loyalty to this firm. Shopping is not an option for me. My brothers shop all the time and pay a lot more on a monthly basis and have worse coverage. State Farm is a blessing to our family. Thank you Brianna and thank you State Farm. Chris and Anna Roberts"

"Honestly this is the best insurance company I've ever had. I signed with them in 2016 and after being with Allstate and then Geico I was thrilled with their prices. Lol I found out later that low cost even included roadside assistance and I've used it several times. Plus I'm very low income so very often I'm juggling late bills and State Farms grace period, plus the unbelievable patience and customer service from the Rocco English location has been an absolute life-saver for me. I can't thank them enough ❤️🧡💛"

"I have been with this agent for 10 years and EVERY time I call I have to deal with an agent named Maritza whom does not take the customers concerns as important. I have called 3 times which each time my policy questions and concerns are not resolved. I’ve even requested a manager or to deal with someone else twice. I will be moving our policies to a new agency asap. Ive had enough. She is not addressed for her non charismatic mannerisms. Initially I had only dealt with awesome agents with superior customer service such as Jessica and Melanie. Sad that one person who thinks everything is funny and doesn’t care how customers are treated can lose business."

"My family has been using Rocco for insurance for almost 30 years (he used to bring me trolls and wooden airplanes). Love the office and staff! Yesterday, I was buying a car for the first time. There was some issues with financing and Brianna worked so fast to put my new car on the policy and send me everything I needed immediately. She was efficient, courteous, and very friendly!!! Thank you Brianna!!"

"The Best State Farm Agent in orange county and surrounding areas. Rocco have the Best Staff Members hands down. Mrs Wendy has been my service Agent for many many years since I've been with state farm. They manage commercial Business and personal and residency and fema flood insurance insurance needs. Mrs. Wendy helps me to explain my various coverages and to understand my policies. She shows genuine concerns as if it was her own concerns. She always takes my phone calls and does research to help me with my concerns. She always acknowledge me by my name and greets me with a big smile and always make me feel 🙏 welcome. I highly recommend Rocco English State Farm Insurance Agency. They offer all types of insurance coverage and products with State Farm. Renters insurance home owners insurance. Commercial insurance and much more. I will be coming in soon. Thank you"

"State Farm has served us for years and we are have been very safe with State Farm. During hurricane season we get reminders of what to do, what to expect, and how to protect our home and secure our property. We sustained severe damage to our property after a hurricane one year, and State Farm did not hesitate to ensure that all damages were taken care of. We were housed in a hotel until our home was repaired and secured, and we returned to our home, and we have been comfortable since. We are grateful to the State Farm team for treating us like they would treat their own family members in time of need. We have been in our home for 22 years, and State Farm has made our experience a great one. The Edwards family is grateful to you all for the protection you have rendered throughout our stay here in Oak Park. Thank you all for your service. You all are appreciated."

"Edit: I appreciate the direct calls from Rocco himself. However, he sounded borderline threatening about my rates. Really unpleasant interactions. Edit 2: Upgraded to 3 stars. They took care of my claim reasonably well. Edit 3: Erased entire original review. Staying with StateFarm. Received my Drive Safe & Save discount and they are fighting for me against questionable practices from Hertz rental. Upgraded to 4 stars pending resolution of dispute."