State Farm® Insurance Agent Rocco English

"I’ve had an amazing experience working with Tammy at Rocco English State Farm! She’s always professional, patient, and genuinely cares about helping her clients. Every time I’ve had a question or needed help with my policy, Tammy has gone above and beyond to make sure everything was handled quickly and smoothly. It’s rare to find someone who takes the time to explain things clearly and make sure you’re fully covered. I highly recommend asking for Tammy if you’re looking for great service and someone who truly looks out for you!"

"great professional, efficient, and informative services to all the staff . Special thanks to Gabby with your great help and advice. Go Rocco's office."

"I got my husband’s and I car insurance with Nilda. She was amazing at explaining the process, getting us the best deal and being super diligent. We are thrilled for the prices and coverage we got. Nilda made the process run so smooth, no stress and she genuinely wants to help you. Great experience and definitely recommend her to more folks."

"Muy agradecida con la Atención y dedicación que Nilda Figueroa me brindo y la cuota de mi nuevo seguro con State Farm,recomiendo esta oficina te tratan como fam."

"Nilda was absolutely amazing! She gave me the best quote for auto insurance on two cars and helped me save a ton of money. She was professional, knowledgeable, and made the whole process super easy and stress-free. I highly recommend her, she truly goes above and beyond!"

"The worst service I don't sure if they know what means customer service but is absolutely complete disgrace mr.rocco needs hire people which now what they doing mistake happens but not constantly fot those reason I just left you guys and never again overpriced and changing plans like is game worst of the worst"

"There are not enough words to express who Deborah Votava a licensed agent I have known her for 19 years she is the epitome of what a human 💗 should be the professionalism kindness integrity attentiveness that she has shown my husband and myself and those that I have referred is outstanding you rock Debbie !!!!! Victoria B."

"Want to congratulate State Farm for having people like Kiara Bermúdez, today August 15, 2025 this young woman attended me in an empathetic manner and in a very professional manner, with respect, she is an example to follow since I think that the treatment of customers who call State Farm, we deserve a high quality treatment like this young woman did, she helped me a lot today, attention and empathy are extremely important in these times in which we live and I want to encourage all the people who read this review to visit State Farm in Orlando Florida, so that they know all the products and services they have for all of us as customers, call now."

"They do not fully inform you about your insurance coverage and very poor customer service. Years later still a one star. I got a new vehicle and called and talked to a rep to set up new car and was told a certain price. I called this office the following day to make sure everything was ok and I was told yes and was told the same price. Now a month later I get a call saying my new policy is not set up and now the price increased. The rep at this location did not want to help honor the price I was originally quoted."

"Muy buen servicio, lo recomiendo 100%., Gracias Awilda por tu ayuda siempre."

"If you have any insurance needs, I can highly recommend Chris Pleicones of the Rocco English State Farm Agency for I have never had better service and that is what separates the different Insurance choices that you might have. Again, I highly recommend !!! Chris Pleicones Rocco English – State Farm Agency 7536 Dr. Phillips Blvd Orlando"

"We were able to discuss several topics and received answers and advice quickly. Thank you!"

"I don't have any claim with them yet but Melany was great in answering questions and quickly setting up the new policy."

"As in Florida I caught a rock on the highway. Cracked windshield. Called my agent they got me to the company that handled windshields. Brought car in. They couldn't get the car calibrated. After a week with no response, i called my agent Dana. She stayed on the phone with me to get this straightened out. We were on hold for over an hour and a half (she missed a doctors appointment). She continued until it was done!! Roco English has been my agent for about 15 years. He, Dana and staff are the best!!!"

"State Farm does an excellent job. We love Rocco’s team and are thankful for the quick responses and the clarity they are able to provide. Reasonable prices are the cherry on top. Special shout out to Claudia Flores, you were wonderful."

"Awilda is the best. My experience with State farm wasn't the best as I had them once before but it wasn't a good experience and I dropped them for Geico. I was getting quotes with other insurance companies to compare my rate with Geico and that's when at this branch I came across Awilda. She has always gone above and beyond for me so I recommend that you ask for her by name. Honestly your insurance agent can make all the difference."

"I came here this morning and Bella English welcomed me warmly and helped me complete the car insurance. Thank her and wish her a happy"

"I have been using this agency since 2013. Rocco’s team is always helpful and friendly. I had a fantastic experience with agent Elizabeth Rodriguez who went above and beyond for my policy renewal. Great office!"

"Beautiful customer service. Awilda was very patient and kind. Thank you ! I really appreciate her great job."

"I called into the agency to purchase flood insurance. Heidi was very polite and professional over the phone. Not only did she help me purchase the flood insurance. She also help lower my car insurance.. Thank you Heidi"

"I have been a customer of State Farm for a couple of years. Jennifer, Wagner is my agent. She Has great customer service fast response any doubt any questions I have I can call her and she answers quickly. Anyone that’s looking for the greatest insurance agent asked for her she is amazing 🤩"

"Heidi was very helpful, polite, knowledgeable, and provided overall great customer service. I never leave reviews but she deserves the acknowledgement."

"I can't deny the effort that has been put by Awilda to help me find a great insurance with a great price. now I have so many things I can save up for and don't have to waste all money on just insurance. Many thanks Awilda for you help!"

"The best customer service in Florida! Thank you Rocco!"

"I will like to give a big thank you to Heidi for help me out she was amazing and polite"