State Farm® Insurance Agent Rocco English

"Edit: I appreciate the direct calls from Rocco himself. However, he sounded borderline threatening about my rates. Really unpleasant interactions. Edit 2: Upgraded to 3 stars. They took care of my claim reasonably well. Edit 3: Erased entire original review. Staying with StateFarm. Received my Drive Safe & Save discount and they are fighting for me against questionable practices from Hertz rental. Upgraded to 4 stars pending resolution of dispute."

"It is not easy to get great support those days but Daniela and her company provided the best one. She is very customer oriented and has good understanding of needs. Quick and responsive and best option and very important very smily. Thank you Daniela for your excellent support."

"I have been with these guys for at least 10 years. For me they have been wonderful! No matter how much time in between my interactions with them, when I call, my girl MARISSA, although we have never met face to face, always remembers our conversations like we spoke just yesterday! So personable, and caring about what is going on with me. I never have to dread that phone call, as I do with many other businesses I deal with in my life. Not to mention, when I started with State Farm, she listened to what I could afford, she didn't try to scam me as others have tried, she fit my policy to my specific needs and that is so important on my budget. Fantastic job Marissa, I have come to trust you immensely. Thank you, Rocco English. If all of your Representatives are shining stars like Marissa, you have done quite well. Thank you, State Farm Sincerely Misty D."

"I’m elated to be back with State Farm & the Rocco English team. Brianna Makos has been a lifesaver. Helping me set up auto & rental insurance & paying less than Geico. She’s gone over & beyond with my new vehicle purchase & I couldn’t be happier. Thank you, Brianna & State Farm, you rock!"

"If you are currently shopping homeowners insurance then you already know the challenges. I am not one to give 5/5 for ANY review, however, I am making an exception as a result of my recent State Farm experience. My policy was to increase by approx 3k at renewal and, while I got numerous quotes from other agencies in Orlando, I still wasn't satisfied. Days before my policy was to renew, my neighbor recommended I contact the State Farm agents at University and Rouse Rd. I received excellent service from a knowledgeable and professional agent (Daniela). She quickly compared policies, educated me on coverage, and walked me through the steps to cancel my old policies. Not only did I get an affordable homeowners policy, I bundled my car insurance and received and additional credit. I will recommend this office to all my friends and family."

"My Agent Jennifer Wagner, is definitely the best, she’s beyond knowledgeable always willing to help me review and manage my policies. Keeps me informed of any new offers or things that I can do to save on my monthly payment. I trust Jennifer like if she was family. The agency also provides great customer service, I’ve also had the pleasure of working with another agent Kim Hernandez who was beyond helpful with my HO Ins a day that Jennifer wasn’t in the office. I can’t imagine not having Jennifer as my go to person for all things Insurance."

"Thank you Dana! My property insurance went up to over $4,000 a year! I contacted Dana and she not only reduced my property insurance but bundled it with State Farm car insurance and saved me $3,000 a year! Not only that, she stayed with me the entire time, answered all my calls and helped me get everything done quickly. This is what I call customer service! Highly recommend!"