Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kyle Curran

August 22, 2023

4  out of  5 rating by Kyle Curran
"Edit: I appreciate the direct calls from Rocco himself. However, he sounded borderline threatening about my rates. Really unpleasant interactions. Edit 2: Upgraded to 3 stars. They took care of my claim reasonably well. Edit 3: Erased entire original review. Staying with StateFarm. Received my Drive Safe & Save discount and they are fighting for me against questionable practices from Hertz rental. Upgraded to 4 stars pending resolution of dispute."

russell beltz

August 6, 2023

5  out of  5 rating by russell beltz
"Good people, excellent service!!!"

beyza soysal

July 18, 2023

5  out of  5 rating by beyza soysal
"It is not easy to get great support those days but Daniela and her company provided the best one. She is very customer oriented and has good understanding of needs. Quick and responsive and best option and very important very smily. Thank you Daniela for your excellent support."

Misty Danielson

June 30, 2023

5  out of  5 rating by Misty Danielson
"I have been with these guys for at least 10 years. For me they have been wonderful! No matter how much time in between my interactions with them, when I call, my girl MARISSA, although we have never met face to face, always remembers our conversations like we spoke just yesterday! So personable, and caring about what is going on with me. I never have to dread that phone call, as I do with many other businesses I deal with in my life. Not to mention, when I started with State Farm, she listened to what I could afford, she didn't try to scam me as others have tried, she fit my policy to my specific needs and that is so important on my budget. Fantastic job Marissa, I have come to trust you immensely. Thank you, Rocco English. If all of your Representatives are shining stars like Marissa, you have done quite well. Thank you, State Farm Sincerely Misty D."

Eric Carter

June 26, 2023

4  out of  5 rating by Eric Carter
"Best insurance company ive ever had"

Joan Imiolo

June 20, 2023

5  out of  5 rating by Joan Imiolo
"Becca was very helpful with placing me with a Home insurance policy that I can accept. She listened to all my requests and followed thru. Thank you."

Abel Echenique

June 18, 2023

5  out of  5 rating by Abel Echenique
"Nothing but great things to say. They go out of their way to give you the best rates and, it doesn't matter who you talk to in the office, they are all your agents. Just great all the way around."

Amber Shaw

May 16, 2023

5  out of  5 rating by Amber Shaw
"I’m elated to be back with State Farm & the Rocco English team. Brianna Makos has been a lifesaver. Helping me set up auto & rental insurance & paying less than Geico. She’s gone over & beyond with my new vehicle purchase & I couldn’t be happier. Thank you, Brianna & State Farm, you rock!"

Frank Vargas

May 15, 2023

5  out of  5 rating by Frank Vargas
"Daniela Parrish took such intensive care of my insurance situation that you would think we were family. You have a friend in me Daniela, I will forward your name to all my friends"

• Š h ã ż ż •

May 5, 2023

5  out of  5 rating by • Š h ã ż ż •
"If you are currently shopping homeowners insurance then you already know the challenges. I am not one to give 5/5 for ANY review, however, I am making an exception as a result of my recent State Farm experience. My policy was to increase by approx 3k at renewal and, while I got numerous quotes from other agencies in Orlando, I still wasn't satisfied. Days before my policy was to renew, my neighbor recommended I contact the State Farm agents at University and Rouse Rd. I received excellent service from a knowledgeable and professional agent (Daniela). She quickly compared policies, educated me on coverage, and walked me through the steps to cancel my old policies. Not only did I get an affordable homeowners policy, I bundled my car insurance and received and additional credit. I will recommend this office to all my friends and family."

mariceli collado

May 2, 2023

5  out of  5 rating by mariceli collado
"Statefarm is the best and customer service is always amazing. I have 20+ years and will always stay. 😊"

Chet Augustine

April 24, 2023

5  out of  5 rating by Chet Augustine
"Outstanding knowledge of the options."

chris cannata

April 10, 2023

5  out of  5 rating by chris cannata
"Brianna 5stars excellent customer service did a phenomenal job in service if me today definitely deserves a raise"

Saray Romero

April 7, 2023

5  out of  5 rating by Saray Romero
"My Agent Jennifer Wagner, is definitely the best, she’s beyond knowledgeable always willing to help me review and manage my policies. Keeps me informed of any new offers or things that I can do to save on my monthly payment. I trust Jennifer like if she was family. The agency also provides great customer service, I’ve also had the pleasure of working with another agent Kim Hernandez who was beyond helpful with my HO Ins a day that Jennifer wasn’t in the office. I can’t imagine not having Jennifer as my go to person for all things Insurance."

Jenna Klein

April 6, 2023

5  out of  5 rating by Jenna Klein
"Rocco English State Farm possibly has some of the best workers have ever spoken to. Extremely professional and extremely polite!! And most of all great people!!"

Jenelly Francis

April 6, 2023

5  out of  5 rating by Jenelly Francis
"Extremely professional! Extremely knowledgeable! Incredibly hard workers!"

Brianna Millan

April 6, 2023

5  out of  5 rating by Brianna Millan
"Jennifer W was extremely helpful and kind. I greatly appreciate her for helping me find a plan that works for my house hold at reasonable price. Thank you!!"

Jenny Wagner

April 4, 2023

5  out of  5 rating by Jenny Wagner
"Best customer service ! Great rates ! Knowledgeable staff !"

Cristobal Gonzalez

March 7, 2023

1  out of  5 rating by Cristobal Gonzalez
"(Translated by Google) You request to speak with the person who has attended you previously and they do not communicate with that person anymore. (Original) Solicitas hablar con la persona que te ha atendido con anterioridad y no te comunican más con esa persona."

Randall stucky

March 5, 2023

5  out of  5 rating by Randall stucky
"Been with Rocco for almost 10 yrs. Excellent service"

Samuel Ruggieri

February 17, 2023

5  out of  5 rating by Samuel Ruggieri
"Great service."

Elvis Kalicharan

January 27, 2023

5  out of  5 rating by Elvis Kalicharan
"I once had a job interview and didn't know how to tie a tie. I went there and he helped me. For the last 12 years I have been with him and State farm ever since."

Jamie Murphy

January 26, 2023

5  out of  5 rating by Jamie Murphy
"Great customer service! Everyone in the office was super friendly and very knowledgeable."

P T Echols

January 14, 2023

5  out of  5 rating by P T Echols
"Jennifer Wagner was very professional, efficent and helpful."

R.P. Simms

December 22, 2022

5  out of  5 rating by R.P. Simms
"Thank you Dana! My property insurance went up to over $4,000 a year! I contacted Dana and she not only reduced my property insurance but bundled it with State Farm car insurance and saved me $3,000 a year! Not only that, she stayed with me the entire time, answered all my calls and helped me get everything done quickly. This is what I call customer service! Highly recommend!"