State Farm® Insurance Agent Rocco English

"State Farm does an excellent job. We love Rocco’s team and are thankful for the quick responses and the clarity they are able to provide. Reasonable prices are the cherry on top. Special shout out to Claudia Flores, you were wonderful."

"Awilda is the best. My experience with State farm wasn't the best as I had them once before but it wasn't a good experience and I dropped them for Geico. I was getting quotes with other insurance companies to compare my rate with Geico and that's when at this branch I came across Awilda. She has always gone above and beyond for me so I recommend that you ask for her by name. Honestly your insurance agent can make all the difference."

"I came here this morning and Bella English welcomed me warmly and helped me complete the car insurance. Thank her and wish her a happy"

"I have been using this agency since 2013. Rocco’s team is always helpful and friendly. I had a fantastic experience with agent Elizabeth Rodriguez who went above and beyond for my policy renewal. Great office!"

"Beautiful customer service. Awilda was very patient and kind. Thank you ! I really appreciate her great job."

"I called into the agency to purchase flood insurance. Heidi was very polite and professional over the phone. Not only did she help me purchase the flood insurance. She also help lower my car insurance.. Thank you Heidi"

"I have been a customer of State Farm for a couple of years. Jennifer, Wagner is my agent. She Has great customer service fast response any doubt any questions I have I can call her and she answers quickly. Anyone that’s looking for the greatest insurance agent asked for her she is amazing 🤩"

"Heidi was very helpful, polite, knowledgeable, and provided overall great customer service. I never leave reviews but she deserves the acknowledgement."

"I can't deny the effort that has been put by Awilda to help me find a great insurance with a great price. now I have so many things I can save up for and don't have to waste all money on just insurance. Many thanks Awilda for you help!"

"The best customer service in Florida! Thank you Rocco!"

"I will like to give a big thank you to Heidi for help me out she was amazing and polite"

"Bella English has been an incredible agent! She made switching and saving on my car insurance so easy. She’s always available and responds quickly whenever I have questions. I highly recommend her and State Farm if you’re looking for a new insurance quote!"

"It was really good Elizabeth is a amazing insurance Agent she has a great attention to detail and really Patience With Me I love this office!! Really recommend"

"Knowledgeable, excellent explanations, friendly, and awesome!"

"Third time they increased the price in the last 12 months without any claims"

"Previously, this was a bad review. However once I was able to work things out with Tammy, the customer service has improved. Thank you for your follow up."

"Annette Quinones has been simply wonderful with her customer service, communication and timely response. Because of her wonderful skills, we will save money and will continue with State Farm as clients. Thanks Annette for everything."

"Excellent treatment, grateful for the help of Anette Quiñones for letting me know all the correct information, always recommended"

"Very friendly and supportive until you have a claim. I had two accidents that State Farm deemed no fault on my part and for which they were fully compensated by other carrier but State Farm decided to drop me anyways. When I reached out to Rocco's firm for assistance i never got a response. Now I had to find another carrier and pay more even though I was not at fault."

"Bella is the bomb! I cut my insurance policy in half by switching!"

"Bella was a breath of fresh air! Often these days it’s hard to find people that love their jobs and do it well! Bella was fantastic! Great communication and follow through. She took the time to listen and address all my concerns and questions! Thank you Bella!! You’ve got clients for life!"

"Horrible !! They convinced me to change insurance because I was going to get a better rate turns out the agents put in the wrong VIN number on purpose(Repeated than multiple times) After a week of transferring somehow, the price went from $278 to almost $500 . These agents are slimy so make sure you know what you’re getting into and all the information you provide is correct because these people don’t care they just want their money. GEICO hasn’t ever did this to me. They also tried to convince me to not leave a review here. But this is the reality. Imagine if I got into an accident and the car on file wasn’t correct I would’ve been screwed. Juan Hancapie Ospina was my agent"

"This office is horrible when i tried helping my aunt cancel her insurance they tried to force her to stay refuse to Cancel the automatic payment the refused , to terminate the policy . I called state farm main office and file claim with them and also the department of insurance . I DON"T NOT RECOMENT BUYING INSURANCE FROM THEM BECAUSE THEY ARE VERY UNPROFECIONAL."

"I have been with Rocco English for over 3 years now and just got a new vehicle. When I contacted my representative to update my policy, I was given my new monthly price. I then received my upcoming bill and the bill was more than I was told. I contacted the office and was told the reasoning for the incorrect bill was because it was taking longer to update the changes on the back end and when it refreshed it would reflect the correct price and this would be done before my payment due date. I am now 3 days before my payment due date, have seen no change, have contacted my representative 3 times via text and have heard nothing. The lack of communication and transparency is beyond frustrating."

"My business insurance policy is with State Farm: Rocco English and needed some changes made immediately due to business events needing our policy to be a specific way. Deborah and Jennifer were extremely quick to help and friendly too! Would highly recommend them."